HELP CENTER
How can we help?
Search the knowledge base, or browse by category. Still stuck? Open a ticket.
Browse by category.
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Pulse
Connecting your bank, insights, dashboard, alerts.
10 articles →
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Funding
Applications, products, timelines, requirements.
5 articles →
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Referrals
Sharing your link, tiers, payouts.
4 articles →
👤
Account
Login, email preferences, password reset.
4 articles →
💳
Billing
Subscription, free promo, cancellations.
3 articles →
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Security
Data protection, Plaid, encryption, privacy.
3 articles →
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Compliance
TCPA, data deletion, regulatory questions.
1 article →
Popular questions.
PULSE
How does Plaid work with Pulse?
Plaid is the same read-only connection Venmo, Robinhood, and Chime use. Pulse never sees your password.
FUNDING
How long does funding approval take?
A-paper merchants: 24 hours. All grades reviewed within 48 hours.
REFERRALS
How do referral payouts work?
1.5% of funded amount, capped at $2,500 per referral. Paid via ACH within 30 days of funding.
BILLING
What is the 'first 500 free' promo?
The first 500 business owners to activate Pulse get the full first year free. After that, normal pricing.
PULSE
What happens after my free year ends?
Pulse converts to $19.99/mo. We email you 30 days, 7 days, and 1 day before the charge. Cancel any time.
SECURITY
How is my data protected?
TLS 1.3 in transit + AES-256 at rest + Supabase row-level security. We never sell your data. Period.
STILL STUCK?
Talk to a human.
We respond within 4 business hours. Resolution within 24 hours, almost always.
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