TCPA (Telephone Consumer Protection Act) governs how businesses can call or text consumers. Bridge follows a strict opt-in policy:
- We only call merchants who explicitly checked the TCPA consent box at signup
- Every call is recorded for quality + compliance (with verbal disclosure)
- DNC (Do Not Call) requests are honored within 24 hours — we cross-check against the federal DNC registry every night
- You can opt out any time by saying "stop calling" on any call, or via /email-preferences
If you believe you received a call without giving consent, email submissions@bridgecapital.io with "TCPA inquiry" in the subject. We respond within 24 hours and remove you from all outbound lists.